Privacy Policy

Last updated: Janurary 11, 2025

Young Momentum operates this website and related services, including all information, content, features, tools, products, and services, to provide you with access to our offerings and experiences (the “Services”). The Services are delivered through a WordPress website built using Elementor and supported by third party plugins, hosting providers, and service partners.

This Privacy Policy describes how we collect, use, store, and disclose your personal information when you visit, use, or interact with the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to you or another individual. Personal information does not include information that has been anonymised or de-identified so that it cannot reasonably be linked to you.

Depending on how you interact with the Services, where you live, and as permitted or required by law, we may collect or process the following categories of personal information:

  • Contact details, including your name, address, billing address, shipping address, phone number, and email address.

  • Financial information, including payment method details and transaction information. Payments are processed by third party payment providers, and we do not store full credit or debit card numbers on our servers.

  • Account information, including usernames, passwords, preferences, and settings where accounts are enabled.

  • Transaction information, including products or services viewed, purchased, refunded, or cancelled, and related order history.

  • Communications, including information you provide when contacting us via forms, email, or other channels.

  • Device and technical information, including IP address, browser type, device identifiers, operating system, and network information.

  • Usage information, including how you navigate and interact with the Services, pages viewed, and actions taken.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, when you submit forms, make purchases, create an account, communicate with us, or otherwise provide information.

  • Automatically, through cookies, pixels, server logs, and similar technologies when you visit or interact with the Services.

  • From service providers, when they process information on our behalf to operate or support the Services.

  • From partners or third parties, where permitted by law and consistent with this Privacy Policy.

How We Use Your Personal Information

We may use your personal information for the following purposes:

Providing and Improving the Services

To operate, maintain, and improve the Services, process transactions, manage accounts, fulfil orders, deliver services, respond to enquiries, remember preferences, and personalise your experience.

Marketing and Communications

To send promotional, marketing, or informational communications by email or other channels, where permitted by law. You may opt out of marketing communications at any time.

Security and Fraud Prevention

To protect the Services, prevent fraud or misuse, authenticate users, and maintain the security and integrity of our website and systems.

Communication and Support

To respond to enquiries, provide customer support, and maintain our relationship with you.

Legal and Compliance

To comply with applicable laws, regulations, legal processes, and to enforce our terms, policies, or rights.

How We Disclose Personal Information

We may disclose personal information in the following circumstances:

  • With service providers who perform services on our behalf, such as website hosting, payment processing, analytics, email delivery, customer support, and cloud storage.

  • With marketing and advertising partners, where permitted, to deliver communications and advertising relevant to you.

  • With affiliates or within our corporate group, where applicable.

  • For legal or business reasons, including compliance with legal obligations, responding to lawful requests, protecting our rights, or in connection with a business transaction such as a merger or restructuring.

  • With your consent, or where you direct us to share information with third parties.

WordPress, Elementor, and Third Party Tools

The Services are delivered through a WordPress website using Elementor and various plugins and third party services. These providers may collect or process personal information on our behalf to support website functionality, performance, analytics, form submissions, payments, and communications.

Personal information may be processed or stored in countries other than your own. These providers process information in accordance with their own privacy policies and applicable data protection laws.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Services, analyse usage, improve performance, and support marketing efforts. You can manage cookie preferences through your browser settings and, where available, on-site cookie controls.

Third Party Websites and Links

The Services may contain links to third party websites or platforms not operated or controlled by us. We are not responsible for the privacy practices, content, or security of those third parties. We encourage you to review their privacy policies before providing personal information.

Security and Retention

We implement reasonable technical and organisational measures to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights and Choices

Depending on where you live, you may have rights including:

  • The right to access personal information we hold about you

  • The right to request correction of inaccurate information

  • The right to request deletion of your personal information

  • The right to data portability in certain circumstances

  • The right to opt out of marketing communications

You may exercise these rights by contacting us using the details below. We may need to verify your identity before responding, as permitted by law. We will not discriminate against you for exercising your rights.

Complaints

If you have concerns about how we handle personal information, please contact us first. You may also have the right to lodge a complaint with your local data protection authority.

International Transfers

Your personal information may be transferred, stored, and processed outside your country of residence. Where required, we rely on recognised safeguards such as Standard Contractual Clauses or equivalent mechanisms.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, or wish to exercise your rights, please contact us at:

Email: [email protected]

Address: 16 Brookhollow Ave, Baulkham Hills, NSW 2153, Australia